Sales & Supply Chain Coordinator

Job Duties and Responsibilities

Sales Coordination:

• Collect, analyze, and report sales-related data to enhance overall sales productivity for the currently assigned Export Area II (KSA, Kuwait, Lebanon, Jordan, and Egypt) extendable to other GCC sales territories, not limited to these countries.
• Manage internal sales duties, including coordination, supply chain, and partner requests.
• Coordinate sales reporting, forecasting, costing, and track quotations/offers in ERP/CRM systems.
• Approve warranties, samples, and verify pricing/product availability.
• Analyze sales performance to assess profitability and margins.
• Collaborate with sales managers and commercial teams on forecasts, payments, and orders.
  
• Prepare product checklists, SKU forecasts, submittals, and monthly sales reports.
  
• Implement approval processes based on GP%, customer payments, and order deviations.
  
  Supply Chain Management
• Validate sales orders, coordinate with suppliers, and manage warehouse dispatch.
  
• Prepare shipping documents and ensure compliance with destination country regulations.
  
• Arrange shipments, negotiate freight, and handle COO/invoice legalization.
  
• Update the sales analysis report on monthly basis considering partners in Export Area II.
  
• Track orders, update customers, and follow up on customs clearance.
  
• Manage purchase requisitions, freight estimates, and Proforma Invoices.
  
•  Handle freight claims, customer complaints, and vendor invoice submissions.
  
  Support Function
• Provide backup support in sales coordination, supply chain, and invoicing during high workload or colleague absence.
  
• Manage WDF warranty defect forms, including processing and coordination with internal teams and customers
  
• Support OVS and CRM data entry and maintenance.
  
• Consolidate, monitor, and update sales backlog and quotation trackers, analyzing SAP and CRM data for reporting.
  

Background / Experience

• Bachelor’s degree in Business Administration or Engineering
• 5 years relevant experience in sales (Internal /Back office support) & supply chain coordination.
• With Engineering analytic skills and product knowledge
• Well versed with MS office applications - Excel, Word and Power Point
• Excellent Team work skills
• Proficient in ERP systems, including SAP Business One, and CRM -Sales Cloud, among others.
  
• Excellent in English written and verbal communication skills