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Customer Support Specialist(m|f|d)

Shanghai, 6/28/2021

Your Mission

  • Visit users by phone to understand the use status of products and publicize the company's after-sales service business.
  • Assist the department director in developing after-sale service business, support and supervise after-sale service engineers to carry out daily work.
  • Responsible for handling quotation and order of various business of the department in SAP system.
  • Handle the daily work of the department, including report filing, contract management, expense application, data statistics and internal notification, etc.
  • Responsible for answering, distributing and answering the company's after-sales hotline, and communicating with customers and recording them well.

Your Talent

  • Responsible for answering, distributing and answering the company's after-sales hotline, and communicating with customers and recording them well.
  • At least 1 year customer support related working experience.
  • Proficient in SAP system and MS Office software, such as Word, Excel and PPT
  • Good at communication and strong sense of responsibility.
  • Good customer service awareness and good English reading and writing skills.

Your Benefit

  • 13th Salary
  • Performance Bonus

GEZE Industries ltd. Tianjin
Shuang Chen Zhong Road No.16, Beichen District | 300400 Tian Jin
TEL +86 22 86890561 | www.geze.com

Your Contact